FAQs
TravelSoft is a company that specialises in offering smart software solutions to travel and tourism offices, including an advanced electronic booking system.
It is an integrated online platform that enables travel agencies to manage bookings with ease and professionalism, both for customers and for agents.
Yes, our system is designed to fit all the sizes of tourism offices, with the ability to scale as needed.
Yes, the regime supports Arabic, English and other languages.
Sure, the system design, logo and colours can be tailored to your office brand.
Yes, the system can be linked to global tourism providers via APIs or XMLs.
Yes, the system includes a B2C platform to enable direct booking by customers.
Yes, our system provides a special portal for agents to make and manage reservations.
Yes, the system includes secure electronic payment solutions and supports automatic invoicing.
Yes, the system is working efficiently on smartphones and tablets.
Yes, the permissions of each user can be controlled within the system.
Yes, they can integrate with common hotel channel manager systems.
Yes, the system displays the actual availability and promptly confirms the booking.
No, the system is easy to use and targeted to non-technical users.
We provide direct telephone and e-mail technical support.
Yes, comprehensive training is provided when you start using the system.
Sure, we use robust security protocols to protect data.
Yes, some vendors charge integration fee, which is monthly, yearly, or one-time, in addition to the fees that Safarsoft charges for the system's annual maintenance.
Yes, the system provides comprehensive performance and sales reports.
Yes, it's a completely cloud system that doesn't need an installation.
Yes, the system can easily be integrated into your existing office website.
Yes, you can add and secure services such as tours, activities, and transportation.
Yes, the system supports the management of tourist groups for the services created on the direct contracting database.
Yes, it can be linked to global distribution systems such as Amadeus, Galileo and Sabre.
Yes, the system is issuing e-invoices that comply with local standards.
Yes, the system works online and is accessible from anywhere.
Yes, we can provide a system demo and a limited free trial in our test environment.
B2B is intended for travel agents and corporate customers, while B2C is intended for direct customers.
Yes, we support integration with local and international booking systems.
Yes, prices can be adjusted and commissions can be set up from Control Panel.
Yes, data can be exported in multiple formats such as Excel and PDF.
Yes, the system supports multi-currency transactions based on the target market.
Yes, taxes and fees can be prepared by country or region.
Yes, customers can track their bookings through their accounts.
Yes, the system is designed to work with offices and agents in any country.
Yes, booking links can be combined with Facebook pages, Instagram and others, through special AI marketing applications provided by Safarsoft.
Yes, we take into account local legislation, especially with regard to electronic billing, also it can be modified to suite any of the countries tax and belling rules.
Yes, alerts can be sent via mail and SMS.
Yes, the system can be modified and customised based on your requirements.
Yes, customised interfaces can be developed based on the visual identity of the office.
Yes, custom coupons and discounts can be created.
Yes, we offer high performance hosting services with the system in additional cost.
Yes, the system includes the Employee and User Management Unit.
Yes, we can support you with marketing content to promote the system, you can also write articles to promote your desired destinations.
Yes, the system can be organised by categories: hotels, flights, holidays, etc.
Yes, the system is flexible and can be adapted to any kind of organisation.
Yes, we support linking to international and local payment gateways such as HyperPay, MEPS and many others.
There is no limit set, and it can be expanded based on the customer's needs.
Yes, we can provide a demo version of the evaluation before making a decision.
This version may be limited to search results due to the limitations from the third party service providers.
Yes, the system is flexible and good for small and large businesses alike.
Yes, we offer comprehensive training sessions at startup.
Yes, data can be imported from Excel or CSV files.
Yes, the system is Responsive and works on all devices.
Yes, you can book groups and manage their details within the system.
Yes, the system supports the addition of detailed travel packages and multiple options.
Yes, instantaneous offers can be deployed to the customer home interface.
Yes, it can be linked to Google Analytics and Tag Manager.
No, there are no restrictions on the number of bookings that can be managed.
Yes, data is fetched from providers and updated automatically.
Yes, periodic reports can be prepared and sent automatically by email.
Yes, offers can be tailored based on the type of domestic or international trips.
Yes, mass trips can be created and managed entirely.
Yes, multiple brands can be run through (B2B) agents accounts, within a single system.
Yes, partial payment or deposit systems can be customised.
Yes, the system is issuing professional, printable digital invoices.
Yes, its cloud structure allows for easy expansion.
Yes, it can be linked to external accounting systems or export the reports to them.
Yes, we have flexible plans that suit different sizes and types of companies.
Yes, we provide technical support in Arabic and English where we have staff who speak both languages fluently.
Yes, it has a control panel with detailed indicators and statistics.
Yes, sub-agents accounts can be created and their performance monitored.
Yes, automatically alerts users that reservations or offers have expired.
Yes, the system can be integrated with any international booking provider and for all types of tourism services.
Yes, supports customising multiple settings by market or geographic region.
Yes, different commission ratios can be determined by each agent or group.
Yes, the system can be dedicated to Hajj and Umrah packages and more.
Yes, prices can be offered in different currencies by customer location.
Yes, the system can send SMS notifications at additional costs, or direct email to customers.
Yes, the system can include tools for managing customers and their contact history with an extra cost.
Yes, payments can be scheduled and instalment schedules can be scheduled, according to the instalments payment gateway integrated.
Yes, customers can evaluate services, and the assessments are displayed on the interface.
Yes, it can be modified to be of use for event and event reservations.
Yes, there is a separate control panel for each proxy to view and manage reservations.
Yes, the system can be set up on the desired business model.
Yes, campaigns can be created for customers by their rating.
Yes, it supports Arab and global payment gateways such as Hyperpay, MEPS, and others.
Yes, vendors and service providers can access and update their data and services.
Yes, photos, tables, and videos can be added to each package.
Yes, the customer can make an immediate reservation and confirmation.
Yes, you can select a flexible policy to modify or cancel reservations, or you can limit this to your operation team.
Yes, the system supports an integrated platform for agents and partners.
Yes, it contains advanced reports covering sales, customers, financial performance, and more.
Yes, it can be easily included or linked to your existing website.
Yes, it implements the highest security standards for data and transaction protection.
Yes, the system is regularly updated and performance continually improved.
Yes, colours, logos, and fonts can be modified to suit your commercial identity.
Yes, the system can be tried before full subscription.
Yes, we offer free counselling sessions to understand your needs and propose solutions.
Yes, we are committed to innovating and modernising our services to meet ever-changing market demands.
